Collections Best Practices

Recorded On: 11/07/2018

If you’re a business owner, or an employee in your company’s credit department, you already know how difficult debt collection can be. How do you know when a customer is on the verge of becoming a debtor? Do you have a collection policy? Should you have one? These are just some of the many questions that arise when working in the credit department. The most valuable tool in accounts receivable is time. Quick answers to these questions mean better results for your debt recovery efforts. The sooner your debts are handled, the quicker you can recover! Throughout this presentation you will be introduced to some key elements of the best practices in collections, how to use these practices and how to manage your time most effectively.

Randy Frazee

CEO

With more than 20 years in the commercial credit industry, Randy Frazee, CEO of BARR Credit Services, Inc., focuses on strategic planning and continued growth through innovations and involved leadership. BARR has become an industry expert across all facets of the commercial recovery process and was recently recognized by the Tucson Metro Chamber as the Best Place to Work, with awards for Innovation Through Technology and Business Growth.

Born and raised in Canton, Ohio, Randy is the proud father of two daughters. In his spare time, Randy enjoys golf, football, and volunteering. He serves on the advisory board of The Salvation Army and enjoys supporting company employees who also give their time to various charitable activities. Randy appreciates representing the company in community-service opportunities as well as associations. A member and former president of International Association of Commercial Collectors (IACC), Randy received the IACC Leadership and Distinguished Service Award in 2015 for his dedication and commitment to bettering the association and industry. For Randy, the best part of being a member of the team at BARR Credit Services is the people. “My core value is appreciation and honoring my employees. My people are my assets. I am proud that I can positively impact 80+ families through BARR Credit Services.”

Tom Barrett

Tom Barrett works with the marketing department at BARR Credit Services developing strategic marketing initiatives. Barrett has over 30 years of experience in marketing and marketing communications.

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